Completing a reference with RefNow takes just a few minutes on average, Complete at a time convenient for you, even outside of 9-5 business hours, Military grade SSL encryption technology keeps your data secure. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. Axis and MTVH. Campaigns; Victims and Witnesses. Some team leaders are very knowledgable and helpful, Lack of diversity This website uses cookies to improve your experience while you navigate through the website. Youll need your mobile phone and your unique invitation code. A really good range of calls About our cookies and how to manage them. Thanks for sharing, Staff are really friendly and its a great place to work, Good set of transferable skills developed and Terms of Service apply. There are only two ladies cubicles in the whole contact centre - and if often smells in there of damp Pros & Cons are excerpts from user reviews. Necessary cookies are absolutely essential for the website to function properly. About our cookies and how to manage them. Since TVH have been taken over by Metropolitan the service has gone down hill rapidly. For the USA please use SSN (Social . This employer has not claimed their Employer Profile and is missing out on connecting with our community. repairsteamemails@mtvh.co.uk if you are a TVHA resident. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. You can register for an account if youre the named person on your MTVH tenancy agreement. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. This is a True/False flag set by the cookie. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. A free inside look at company reviews and salaries posted anonymously by employees. Featured job. There is no blame culture, but rather staff support each other to make things right. | MTVH is one of the UK's largest housing associations. Necessary cookies are absolutely essential for the website to function properly. A really good range of calls Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. I've loved my time here. Housing Association. Find out more about salaries and benefits at Metropolitan Thames Valley. Process makes things take longer than they could. We work across London, the South East, East Midlands and East England. The management need to focus on why it is theyre not retaining their staff, They pay well for what you are required to do. Metropolitan Thames Valley provides housing at different levels of affordability for people living in London, the South East, East Midlands, and East of England. Anonymous Employee in London, England. TVH has such a light, friendly and open atmosphere; making it a great place to work. It's a really good place to work if you like getting things done. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. We aim to respond to emails within 2 . No call is the same Housing Association. Poor leadership, housing stick in poor repair. We formed in October 2018 through a partnership of two housing associations, Metropolitan and Thames Valley Housing. You can have some really difficult calls and off days I've loved my time here. If you dont have an invitation code you can use the MTVH Online support form to ask for one. , but rather staff support each other to make things right. Metropolitan Thames Valley Metropolitan Thames Valley Employee Review. Get notified about new Customer Advisor jobs in Nottingham, England, United Kingdom. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. No call is the same I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. Metropolitan Police. People are at the heart of everything we do, and that includes our own people too. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. Employee Portal. . Head of Customer Services. Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour. But opting out of some of these cookies may have an effect on your browsing experience. This job is no longer available, but here are similar jobs you might like. View all 755 employees. Planned works team never want to take any calls even when it is their job to Public Input. In return for their hard work we offer our staff a competitive salary, a range of career development opportunities and a diverse, open and inclusive working environment. This category only includes cookies that ensures basic functionalities and security features of the website. It's the fastest way to ask for and track a non-emergency repair for your home or communal area. Friendly customer service staff Poor training, self serving management who are impossible to appease in spite of sales targets being met and customer satisfaction levels reached. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. In future you will see new features, as we continue to improve our online services. The ethnic make-up stayed fairly one-sided throughout the decade, and by 1992, just 9% of MHT staff were from Black, Asian or minority ethnic backgrounds. 29,682 (which includes a 3,000 South East living allowance) Police Community Support Officer (PCSO) - Buckinghamshire. Hotjar sets this cookie to detect the first pageview session of a user. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. They have work to do but they are are good company and will get there. The staff are lovely and I have met many wonderful people. Technology and Software Support. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. It takes a huge number of people from all sorts of different backgrounds with a wide range of skills and experience. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. It also offers a range of care and support services including mental health and transitional services, which provide intensive support to . We want to do more for our customers, and were looking for passionate people to help bring our vision to life. I've always felt if I have an idea I can put it into practice quite quickly. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. Analytical cookies are used to understand how visitors interact with the website. No one is allowed to disclose the new head office address in Farringdon. I have had very supportive managers who have encouraged my career progression. Simply complete the form below to get started: Verify Employment for a Metropolitan Thames Valley Employee. By joining us, youll be helping to make a positive difference to peoples lives and society as a whole, whether thats in our housing, care, development, repairs or central services teams. I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. Junior Ruby Developer at Metropolitan Thames Valley 0 . Salaries, reviews, and more - all posted by employees working at Metropolitan Thames Valley. Any questions? Farringdon, England 11 d. 61K-64K Per Year (Employer Est.) 72% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. I've loved my time here. You also have the option to opt-out of these cookies. Unclaimed. not get their way they will threaten your job security behind closed doors while spreading malicious lies that either get you sacked or you leave anyway to avoid these accusations following you to your next job. This will take place in a phased approach from mid-October 2021, with an aim to be completed by spring 2023. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. It is mandatory to procure user consent prior to running these cookies on your website. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. GOOD STAff welfare and salary paid on time, Staff welfare is always important! Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour, Administration fees for homeowners and shared owners. These cookies track visitors across websites and collect information to provide customized ads. Under 16 year olds will be transferred from spring 2022. You also have the option to opt-out of these cookies. Don't even bother complaining about bullying or bad treatment, they'll turn it back on you and it will only get worse Check your rent or service charge account balance and download a statement, Make a payment online by debit or credit card. Application. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. With a national shortage of affordable housing and increasing demand for social care, theres never been a more pressing need for the services we provide. You'll need your mobile phone and your unique invitation code. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. great ambition and staff team are dedicated, good approach to flexible working. there doesn't seem to be a coherent vision for the organisation so decisions are taken on a whim. It was great to meet up with partners from across Lambeth as part of the Metropolitan Thames Valley Housing multi stakeholders meeting to strategically explore how we can collectively work together, to make local people in the area feel safe & empowered in their neighbourhoods. Pros & Cons are excerpts from user reviews. It's a really good place to work if you like getting things done. It is mandatory to procure user consent prior to running these cookies on your website. These cookies will be stored in your browser only with your consent. We use cookies on our website. Training is really good, constantly having support from senior members. "Great company to work for with some really good benefits and good pay"(in 7 reviews), "Plus annual leave is very generous"(in 6 reviews), "Senior management poor and unwilling to look after their staff"(in 10 reviews), "Far too many office politics stops ability to function properly"(in 3 reviews), Lovely supportive team and overall culture within the business. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Inclusive Institutions: enabling and supporting culture change. Key Achievements: Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour. Founded in 1966 and headquartered in London, England, United Kingdom, Metropolitan Housing Trust is a provider of affordable housing and care and support services.. We believe everyone should have a decent home and the opportunity to live well. Not enough pay for the job you do ultimately, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. Their management style and the culture they have created is like something out of the 1970s. Necessary cookies are absolutely essential for the website to function properly. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Undervalued by managment These cookies will be stored in your browser only with your consent. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. Verify your email to use filters. Metropolitan Thames Valley | 8,500 followers on LinkedIn. Thanks for sharing, Staff are really friendly and its a great place to work, Good set of transferable skills developed It's sometimes noticeable that there are gaps in terms of organisational development. Analytical cookies are used to understand how visitors interact with the website. I have had very supportive managers who have encouraged my career progression. My colleagues have been treated appallingly and bullied with the majority of TVHA staff leaving. This can show up occasionally, including when major corporate projects are being delivered. Find out more about salaries and benefits at Metropolitan Thames Valley. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. The average Metropolitan Thames Valley salary ranges from approximately 18,288 per year for Senior Care Worker to 62,585 per year for Plan Manager. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. It's a really good place to work if you like getting things done. However you may visit Cookie Settings to provide a controlled consent. Verify your email to use filters. TVH has such a light, friendly and open atmosphere; making it a great place to work. Clean working place and nice environment Housing Association. If you feel we have not met these standards and you'd like to tell us about problems you've had with the repairs process, or a repair that's been carried out badly, email: propertydesk.enquiries@mtvh.co.uk, if you are a Metropolitan resident. Data Quality Analyst Interview. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. Poor leadership, housing stick in poor repair, Colleagues at lower levels do care about the customers and want to do their best for them Visit the Career Advice Hub to see tips on interviewing and resume writing. This site is protected by reCAPTCHA and the Google Privacy Policy By requesting a reference you agree to our. View the status of an ongoing repair for your home, View repairs requested for your communal area, Update your contact details so we know the best way to get in touch with you, Enter your invitation code and mobile number, Enter the security code that well send to your mobile. Dealing with so many difficult people on the phone but if you are on the phone for more than 10 minutes its not because the customer was difficult and wanting a rant its because your call handling skills arent great. If you're looking for a rewarding career in an organisation that puts people first, you've come to . Senior managers did execs are more interested in fighting amongst themselves than driving the organisation. This rating has improved by 7% over the last 12 months. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Really understaffed - non stop calls - No integrity - avoid or get out while you can. I've always felt if I have an idea I can put it into practice quite quickly. They have unskilled, unprofessional and lazy management who delegate all their work which causes resentment and demotivates the staff. colleagues have been treated appallingly and bullied, Mitarbeiter Bereichsleitung Brandschutz / Prokurist, Good set of transferable skills developed Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. and Terms of Service apply. Click the link in the email we sent to to verify your email address and activate your job alert. We also use third-party cookies that help us analyze and understand how you use this website. Job work-life balance Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead But if you request a communal repair, you dont need to be there when its being fixed. However you may visit Cookie Settings to provide a controlled consent. Referrals increase your chances of interviewing at Metropolitan Thames Valley by 2x. Having problems? This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. . Sign up your company today and we'll give you 5 free reference requests per month. 1. TVH has such a light, friendly and open atmosphere; making it a great place to work. Service. Free event. About our cookies and how to manage them. Request a repair more quickly than by phoning or emailing, and at a time thats convenient for you. The pattern element in the name contains the unique identity number of the account or website it relates to. This blended course comprises two parts: Part One: online preparatory work, completed three weeks prior to the in-person event; Part Two: Two half day . We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. Forgotten your password? The offices are a lovely environment to work in and a bonus in themselves! photo: Creative Commons The management need to focus on why it is theyre not retaining their staff, They pay well for what you are required to do. Highly motivated, dedicated & ambitious professional with an extensive background in coordinating projects, planning events, promoting business services, writing, editing, producing, filmmaking . However you may visit Cookie Settings to provide a controlled consent. 72% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor. According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. Income and housing officers hard to get hold of at times and sometimes don't want to take the calls Seems customer service focused at first but comes down to targets and stats Copyright 2023 Metropolitan Thames Valley Housing. You can unsubscribe from these emails at any time. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. 22 Metropolitan Thames Valley reviews. I have had very supportive managers who have encouraged my career progression. This website uses cookies to improve your experience while you navigate through the website. I've always felt if I have an idea I can put it into practice quite quickly. These cookies will be stored in your browser only with your consent. and Terms of Service apply. . Metropolitan Thames Valley is now a big, mainstream association, but Metropolitan was set up to provide housing for the Windrush generation. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. We also use third-party cookies that help us analyze and understand how you use this website. photo: Creative Commons / DFID - UK Department for International Development https://creativecommons.org/licenses/by/2./deed.en. Not enough pay for the job you do ultimately, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. This rating has improved by 3% over the last 12 months. But opting out of some of these cookies may have an effect on your browsing experience. By accepting, you agree to our use of cookies. Friendly customer service staff Metropolitan Thames Valley Housing has a vision that "everyone has a home and the opportunity to live well"; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. Metropolitan Thames Valley provides free practical advice, connections to services and short term support (up to 3 months) to enable adults living in Broxtowe, Gedling and Rushcliffe to maintain their independence. This makes them easy to keep track of and to see which candidates we still need references from. The staff are lovely and I have met many wonderful people. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. According to reviews on Glassdoor, employees commonly mention the pros of working at Metropolitan Thames Valley to be career development, benefits, coworkers and the cons to be senior leadership, culture, management. The finances have been drained by the takeover with invoices not being paid and almost everyday bailiffs arriving at the Twickenham office. Metropolitan Thames Valley contact info: Phone number: +44 2035353535 Website: www.metropolitan.org.uk What does Metropolitan Thames Valley do? 31 Mar 2023 23:55 BST. Responsible for leading the customer service team: resident services, first-time and follow-up repairs. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Metropolitan Thames Valley works across housing, health, social care and education. Good chance to develop communication skills in all forms It's a nice, modern office environment, staff benefits are good. Metropolitan Thames Valley works across housing, health, social care and education. Having problems? Metropolitan Thames Valley Housing. Find . Unclaimed. Poor training, self serving management who are impossible to appease in spite of sales targets being met and customer satisfaction levels reached. First MTR South Western Trains Limited, trading as South Western Railway (SWR), is a British train operating company owned by FirstGroup (70%) and MTR Corporation (30%) that operates the South Western franchise.. During March 2017, it was announced that SWR had been awarded the South Western franchise. Asking for reviews. There is nothing in place to boost morale and there are so many criticisms and no recognition of achievements. 32,750.00, Talent Acquisition Specialist - Blue Collar. A free inside look at company reviews and salaries posted anonymously by employees. to work with and autonomy to make decisions. People are fab to work with, committed and full of ideas for the future. They are not authored by Glassdoor. to work with and autonomy to make decisions. There are only two ladies cubicles in the whole contact centre - and if often smells in there of damp This category only includes cookies that ensures basic functionalities and security features of the website. If weve sent you an invitation letter or email, your invitation code will be in it. You can unsubscribe from these emails at any time. Hotjar sets this cookie to detect the first pageview session of a user. If you don't have a legacy Metropolitan network log in then your log in is your @TVHA e-mail address and a password you have created for yourself. Seems customer service focused at first but comes down to targets and stats If youre not satisfied with our response, you can make a formal complaint. 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. About our cookies and how to manage them. Copyright 2023 Metropolitan Thames Valley Housing. We've made MTVH Online secure to protect your personal data, so there's a 3-step registration process. 1,028. Enjoy resolving queries at first point Hotjar sets this cookie to detect the first pageview session of a user. Staff benefits are excellent and there and learning and development is always encouraged, Diversity & inclusion Flexible office spaces Accessible leadership, L&D for specialist roles and using internal talent, Decent salary, the company is a good one to work for, staff are lovely, Property Desk is an awful department to work for so great if youre not in Property desk, There is no encouragement, the job is soul draining. These cookies will be stored in your browser only with your consent. Originally conceived by Edmund Colthurst and completed by Hugh Myddelton, it was operated by the New River Company for nearly 300 years until London's water supply was taken .
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metropolitan thames valley staff portal